Here are the ways you can pay your bill:
Cheque or Money Order
Payable to Twincomm and mailed to:
P.O Box 420
Manson’s Landing, BC, V0P 1K0
Please do not mail cash.
Accounts paid by cheque will be subject to a $20 charge for Non-sufficient funds. Delinquent accounts that are disconnected due to non-payment are subject to a $40 reconnect fee.
Online Banking with Credit Unions
Log into your Credit Union online banking and select Twincomm as the payee.
Please use your Twincomm customer account number found on the right hand side of your invoice. (eg: A0000 – one letter, four digits).
Pre-Authorized Debit (PAD)
You can pay your Twincomm invoice automatically from your bank account. Payment is automatically withdrawn on the first of each month.
To sign up for PAD, please download the form. You will need your bank or credit union account number, transit number (5 digits) and institute number (3 digits) to complete the form. This information can be found on the bottom of your cheque or by contacting your financial institution. Email completed form to firstname.lastname@example.org
Credit Card via Plastiq
Plastiq accepts Visa, M/C and American Express.
Credit card payments are processed through the third-party payment company Plastiq. Please note, Plastiq charges the credit card holder a 2.5% fee/transaction.
Credit Card holders will need to create a profile with Plastiq, upload a credit card number, and enroll in AutoPay. Contact us for your invitation to “Enroll in AutoPay for Twincomm”. To make your own credit card payment, select the “Pay on Card” tab below.
Please note, we unfortunately do not accept TD or RBC Visa cards. Payments processed on these cards are processed as cash advances and therefore incur cash advance fees.
Questions regarding your account?
Contact us at:
Toll free: 1.866.446.6004 ext 1
Office Hours: Monday to Friday ~ 9am to 4pm (Pacific Time)
Invoice Terms are Net 25. Installation invoices are due on receipt. NSF Fee: $20
Late charges of 2% compounded monthly (26.84% per annum) will be applied on outstanding balances.